Cost of delivery:
Important!
Before shipping, all goods are inspected and insured at full cost. When you receive the parcel, you need to check the goods directly at the delivery department in the presence of the employee. If the package is damaged, or the product is found to be mechanically damaged, you must refuse the parcel or claim the delivery service. The delivery service reimburses the damage caused if it was caused by its fault.
Note! On delivery to the warehouse of the transport company, the order is stored at the issuing point for no more than 5 working days, after which it is sent back! Only the person specified in the transport declaration as the recipient can receive the order. You must always have an identity card!
Orders with delivery through Nova Poshta are accepted according to the schedule of the carrier's work. The schedule of work of the company "Nova Poshta" can be found on the official website of the company. Also, you can track the order with the help of a special service on the company's website.
(delivery to the offices of "Nova Poshta" throughout Ukraine)
Delivery time to the Nova Poshta branch is 1 - 4 days.
Delivery of the order is carried out by the transport company "Ukrposhta"
Cost of delivery:
For all countries (except Ukraine): Please take into account that your parcel might be subject to the taxes in your county. The tax quotes are set individually in each country by local law. When you buy on the Azum website - you are paying only for the goods themselves plus the delivery price to your country.
Courier in Ukraine: Address delivery of orders throughout Ukraine is carried out from Monday to Friday by courier of our partner "Nova Poshta"
Cost of delivery by courier:
The order is delivered directly to your home or office in the shortest time. In the presence of goods in the warehouse, delivery is possible on the next day after placing the order or on the same day.
If the order is made on Saturday or Sunday, delivery is made on Monday.
The contact center operator specifies the availability of goods for your order and coordinates with you the address, convenient dates, and time of delivery.
If necessary, check your order for compliance with the invoice before payment to the courier.
Before delivery, our managers will coordinate with you the details of delivery, and our courier will call you in advance!
Please, for the timely confirmation of delivery by courier, be in touch with your contact phone number. Please note that when you receive the parcel from the courier and sign the acceptance certificate, you confirm the fact of checking the parcel for compliance with your order, and also agree with the appearance of the product, its bundling, and have no complaints about the online store.
(targeted delivery)